THE GUEST HOTEL & SPA© 2013. PRIVACY POLICY

THE GUEST HOTEL & SPA© 2016. PRIVACY POLICY

How To Book

Request a Room

Booking Rules

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Guaranteed payment may be made in advance by Bank-in or providing Credit Card details. For reservations made without guaranteed payment, the reservation will only be held until 3pm on the arrival date. Afterward, it will be automatically released in the event if the guest does not check-in by the stipulated time.

Cancellations must be received by the Hotel at least 24 hours prior to arrival for weekdays (Sun-Thurs). For weekends (Fri-Sat), it is 72 hours prior to arrival. Failure of cancellations will incur a one-night room charge.

In the event of “NO SHOW” on arrival, a 100% charge of the total room charge for the arrival day will apply.

Your Name:

E-Mail:

Phone:

Length of Stay:

Room:

Arrival Date:

Additional Comments:

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ROOM RATES

 

Superior Room (2 persons):

- Weekday RM 188

- Weekend RM 220

 

Deluxe Room (2 persons):

- Weekday RM 208

- Weekend RM 240

 

Family Room (4 persons):

- Weekday RM 305

- Weekend RM 358

 

Honeymoon Suite (2 persons):

- Weekday RM 305

- Weekend RM 358

 

Premier Room (4 persons):

- Weekday RM 330

- Weekend RM 380

 

Executive Suite (2 persons):

- Weekday RM 400

- Weekend RM 485

 

Presidential Suite (4 persons):

- Weekday RM 850

- Weekend RM 960

 

* Rates are including 6% Good & Service Tax.

* Weekend Rates apply during Eve & Public Holiday. Surcharge will be applicable

  during Super Peak Period.

* Rates are inclusive of FREE breakfast (7am - 10:30am).

* Rates will be applicable for reservations made directly with the Hotel.

* Room rates are based on per room, per night basis.

 

RESERVATION PROCEDURES

 

- To direct all reservations to the Hotel’s Reservation Department @ Phone: 06-651 7799 or Email: reservation@guesthotelspa.com

- All room reservations are subject to availability and confirmation from the Hotel.

 

TERMS OF PAYMENT

 

All payments made will be in Ringgit Malaysia (RM) either by Cash, Credit Card (Visa, Master), Debit and ATM Cards.

 

A security deposit will be collected upon check-in (amount subject to type of room) which will be refunded upon check-out, if there are no additional charges.

 

Guaranteed payment may be made in advance by Bank-in or providing Credit Card details. For reservations made without guaranteed payment, the reservation will only be held until 3pm on the arrival date. Afterward, it will be automatically released in the event if the guest does not check-in by the stipulated time.

 

All bank-in payments must be made payable only to:

THE GUEST HOTEL & SPA SDN BHD

(CIMB Bank Berhad, Lukut Port Dickson Branch, Account No:- 8004566494)

 

CHECK-IN / CHECK-OUT TIME

 

- Check-in Time: 1500 hours

- Check-out Time: 1200 hours

- Early check-in is subject to availability.

- Late check-out after 12pm, RM 31.80 nett per hour applicable subject to room availability.

 

CANCELLATION CHARGES

 

Cancellations must be received by the Hotel at least 24 hours prior to arrival for Weekdays (Sun-Thurs). For Weekends (Fri-Sat), it is 72 hours prior to arrival. Failure of cancellations will incur a one-night room charge.

 

FAMILY PLAN

 

- Children under 12 years of age sharing the same room with parents and utilizing existing bed will be free of charge.

- Extra Bed – RM 60 nett per unit per night (inclusive 1 breakfast)

- Classification of Adults – Aged 12 years and above.

- Classification of Children – Aged 3 years – 11 years old.

- Children below 3 years old are considered infants/ toddlers and there will be no extra charge for meal or room.

 

NO SHOW

 

In the event of “NO SHOW” on arrival, a 100% charge of the total room charge for the arrival day will apply.

 

NO COOKING

 

Please take note that COOKING IS STRICTLY NOT ALLOWED in our rooms.

 

The Hotel does not allow home cooked food “Brought In” into the Hotel and as well as “Take Away” food from buffet is also prohibited.

 

NO PETS / DURIANS

 

The Hotel strictly prohibits guests from bringing in Pets, Mangosteens and Durians.